Enterprise Solutions Engineer

Business Process Automation

I automate the repetitive work that consumes staff time: approvals, notifications, document routing, integrations, and data synchronization. Automation is applied after the process is understood, so it removes steps rather than accelerating a broken one. Every run is logged, which makes process performance visible for the first time in many organizations.

Technologies
  • Power Automate
  • SharePoint
  • Dataverse
  • REST APIs
Business value
  • Business process improvement
  • Save employee time
  • Reduce manual work
  • Increase consistency
  • Improve operational efficiency

What this work involves

Manual handoffs are where processes lose time and accuracy. Automation work starts with the handoffs, not the tooling: who waits on whom, what gets re-typed, and where requests stall.

  • Approval workflows

    Multi-stage approvals with routing rules, escalation, and a complete audit trail in place of email chains.

  • Document routing and generation

    Documents filed, named, and routed automatically as work moves through its stages in SharePoint.

  • Notifications and reminders

    Status and deadline notifications that remove manual follow-up from coordinators and managers.

  • Data synchronization

    Scheduled and event-driven flows that keep records aligned between systems so staff stop entering the same data twice.

How I approach it

  1. Document the process as it runs today, including the exceptions
  2. Remove unnecessary steps before automating the remaining ones
  3. Build in error handling and logging so failures are visible
  4. Review results with the process owner after go-live